| FAQs | |||||||||||||||||||||
| Q: How much do these cards cost? A: The Atlas Editions Classic Car, Motorcycle, Movie Star Cards and Airplane cards are $2.00 US each plus shipping. Sportscaster cards are priced individually. |
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| Q: Do you have more than 1 of any cards? A: YES! For most cards we have several of each available, some cards we have 10-15 available. Some cards may be temporarily out of stock. If you want more than 1 of any particular card, please indicate the quantity you would like in your email. |
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| Q: How do I place an order? A: Please email customer service at admin@atlaspicturecards.com to place an order. All you need to include in the email is the list of cards you would like and your country of residence and we can send a total estimate. |
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| Q: Do you ship worldwide? A: YES! Shipping to Canada and the USA is $2.00 US per order and International shipping is $3.50 US per order. |
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| Q: Is insurance included in the shipping cost? A: NO. Insured shipping is extra and is available if you wish however to send insured shipping the order must be shipped by Expedited parcel which is $7.00 - $10.00 US worldwide. |
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| Q: What shipping service do you use and what are normal delivery times? A: We have an exclusive delivery contract with Canada Post, all items are sent by regular air mail or Expedited air mail, normal delivery times are: Canada: 1 week to most destinations USA: 1 to 3 weeks to most destinations International Shipping: 1 to 3 weeks 2-Day, 3-day and 5-day delivery services are available to most areas but they are more expensive and at the buyers' expense. If interested, please contact customer serivce. |
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| Q: Can I pay in currencies other than US Dollars? A: We only accept payments in US Dollars and Canadian Dollars at this time, if you wish to pay in Canadian dollars please indicate so with your order and we will provide a total with the current exchange rate. |
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| Q: Are you Paypal Verified? A: YES! We are 100% Paypal Verified and an eBay Power Seller with 99.9% positive feedback. Please feel free to view our customer ratings on eBay under PEPINSKI9 or in our eBay store: Pop Culture Paradise |
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| Q: How do I pay for an order? A: We accept several forms of payments: www.paypal.com, money orders, cashier's checks, personal checks and cash. Personal checks must be drawn on a US or Canadian bank. To use your credit card or to make a bank account transfer payment please use Paypal, it is free for buyers and easy to use and 100% secure. We are Paypal Verified which means we are a known and trusted merchant under the Paypal banner.. |
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| Q: Why is there no shopping cart on your site? A: A shopping cart requires a Secure Server and several other services that would make this website much less cost effective for us to run. When placing an order by email we ask for NO private or secure information like credit card numbers, your address or telephone number. You can include your shipping address with your payment once you make an order whether it is through Paypal or if you send payment by mail. All you need to send us by email is your name, country of residence and which cards you would like and we will provide a a detailed invoice with a total and payment information. All emails are answered within 24 hours, 7 days a week. |
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| Q: Where are you located and do you allow order pick-ups? A: Yes we allow pick ups and we are located 2 hours east of Montreal (15 minutes from downtown Sherbrooke) in Martinville, Quebec. We can arrange for order pick-ups, please contact us for hours or to arrange a meeting. |
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| Copyright 2008 pepinski9 Designs. All Rights Reserved. | |||||||||||||||||||||